Nicolai Bergmann K.K. (the “Company”) sets forth this Privacy Policy (this “Policy”) with respect to the handling of personal information of users in the services provided on the Company’s website (the “Services”), as follows.
Article1. Personal Information
“Personal information” refers to “personal information” as used in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (the “APPI”).
Article2. Collection Method of Personal Information and Items of Personal Information Collected
When the user registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number. In addition, information on records and payments regarding transactions made between the user and the Company’s partners (including information providers, advertisers, and advertisement delivery recipients; the “Partners”) may be collected from the Company’s Partners.
Article3. Purpose of Collection and Use of Personal Information
The purposes of the Company to collect and use personal information are as follows:
- For the provision and operation of the Company’s services;
- For the delivery, provision, and after-service of products;
- For the improvement of products and services, and for the planning, research, and development of new products and services;
- For responding to inquiries from users (including conducting identity verifications);
- For providing information on products and services provided by the Company, including new functions, renewal information, and campaigns of the services being used by users;
- For the investigation and analysis of marketing data, and the review and implementation of marketing policies;
- For providing maintenance and important notices and other communications as necessary;
- For identifying users who violate the Terms of Use and users who try to use the services for unauthorized or unfair purposes, and refusing their use;
- For having users access, change, or remove their own registered information and viewing their usage status;
- For invoicing users the usage fees for paid services; and
- For contributing to the purposes that are incidental to the above purposes of collecting and use.
Article4. Amendment of Purpose of Use
The purpose of use of personal information may be amended solely to the extent the purpose of use is reasonably determined to be relevant to the purpose of use prior to its amendment. If the purpose of use is amended, the amended purpose shall be notified to the users or published on the Company’s website by a method designated by the Company.
Article5. Provision of Personal Information to Third Parties
1. Except in the below instances, the Company will not provide personal information to third parties without obtaining the user’s consent in advance; provided, however, that this shall not apply in cases permitted by the APPI or other laws and regulations:
- If there is a need to protect the life, body, or property of a person and obtaining the individual’s consent is difficult;
- If there is a particular need for improving public health or promoting the sound development of children and obtaining the individual’s consent is difficult; and
- If there is a need to cooperate with a national agency or local public body or a person entrusted thereby to perform the duties set forth in the laws and regulations, and obtaining the individual’s consent is likely to obstruct such performance of duties.
2. The recipient of such information shall not correspond to a third party in the preceding paragraph in the below instances:
- If personal information will be provided in connection with the Company entrusting the handling of personal information in whole or in part to the extent necessary to achieve the purpose of use;
- If personal information will be provided in connection with the succession of business due to a merger or other reason; or
- If personal information will be jointly used with a specific person and that effect together with the items of personal information to be jointly used, the scope of persons who will be jointly using, the purpose of use of the persons using, and the name or designation of the person responsible for managing such personal information are notified to the individual in advance or are placed in a condition that can be easily known by the individual.
3. The Company will collect personal information collected on the Company’s website as anonymous statistical information to ensure the quality of the products and services but will not provide such information to third parties.
4. The Company will use the customer’s personal information in the Company’s possession, such as the usage status of the Company’s website, to deliver online advertisements, analyze and measure advertisement effects, and analyze customer interests and affiliations. As part of this, there may be instances where the Company will provide the personal information of customers who have consented to this Policy to business operators that provide advertisement-related services, such as advertisement distribution companies, and to business operators that prove data analysis services (collectively, the “Ad Distributors”). Furthermore, the personal information provided by the Company to the Ad Distributors is limited to information by which customers cannot be identified by such information itself, such as hashed email addresses; provided, however, that an Ad Distributor will be able to know, for example, that the customer is a user of the online services provided by the Ad Distributor (e.g., SNS) by comparing the information it receives with the data in its possession.
Article6. Joint Use, Etc.
1. There may be instances where the Company will jointly use personal information provided by the user.
（1）Purpose of joint use
The Company will jointly handle the personal information provided by the user for the purposes provided in Article 3.
（2）Information that will be jointly used
Personal information provided in Article 2
（3）Scope of persons who will be jointly using
Flora Danica Jewellery K.K., Hillside Production K.K.
（4）Person responsible for managing personal information
5-7-2 Minami-Aoyama, Minato-ku, Tokyo 107-0062
Nicolai Bergmann K.K.
Nicolai Hansen, Representative Director
2. There may be instances where the Company will provide user access history, activity history, and other information collected on the Company’s website (the “Related Information”). There may be instances where the recipients will use the Related Information they receive by linking them with the personal information of users in such recipients’ possession.
Article7. Disclosure of Personal Information
1. When a user requests the disclosure of personal information, the Company will disclose such information to the user without delay; provided, however, that if any of the below will apply due to such disclosure, such disclosure in whole or in part will not be made, and if a decision not to disclose is made, that effect will be notified without delay:
- If there is the likelihood of harming the life, body, property, or other right or interest of the user themself or a third party;
- If there is the likelihood that a significant obstruction will be caused to the proper execution of the Company’s business; or
- If there will otherwise be a violation of the laws and regulations.
Article8. Correction and Deletion of Personal Information
1. If the personal information of the user that is in the Company’s possession contains incorrect information, the user may request the Company to correct, add to, or delete the personal information (a “Correction”).
2. If a user requests the Company for a Correction of personal information, the user shall contact the Company by email at onlineshop@nicolaibergmann.com upon specifying the information to which they wish to make a Correction.
3. If the Company receives the request in the preceding paragraph from the user and determines that there is a need to respond to such request, the Company shall make a Correction to such personal information without delay.
4. If the Company makes the Correction under the provision of the preceding paragraph or when it makes the decision to not make the Correction, the Company will notify that effect to the user.
5. If the user makes the request in paragraph 1, the user will pay JPY1,000 per each request to the Company.
Article9. Suspension of Use of Personal Information
1. When the user’s personal information is being handled in violation of the provisions on “restrictions due to the purpose of use” or “prohibition of inappropriate use” (Article 18 and Article 19 of the APPI), or when such information is acquired in violation of the provisions on “proper acquisition” (Article 20 of the APPI), the user may request the suspension of use or deletion of such information (a “Suspension of Use”) pursuant to the procedures set forth by the Company.
2. If the Company receives the request in the preceding paragraph from the user and determines that there is a need to respond to such request, the Company will conduct a Suspension of Use of such personal information without delay.
3. If the Company conducts the Suspension of Use under the provision of the preceding paragraph or when it makes the decision not to conduct the Suspension of Use, the Company will notify that effect to the user.
4.Notwithstanding the provisions of the preceding three paragraphs, if a Suspension of Use requires a significant amount of expenses or it is otherwise difficult to conduct a Suspension of Use, and if a measure that is required to protect the rights and interests of the user and that should be replaced with the Suspension of Use can be taken, the Company shall take such alternative measure.
5. If the user makes the request in paragraph 1, the user will pay JPY1,000 per each request to the Company.
Article10. Safety Control Measures
The Company will take necessary and reasonable protective measures so that there is no unauthorized access, loss, alteration, leakage, etc. with respect to the personal information being handled. Please contact the contact for inquiries set forth in Article 12 regarding the safety control measures taken by the Company.
Article11. Amendment to Privacy Policy
1. Except for matters that are separately provided in the laws and regulations or are otherwise provided in this Policy, the contents of this Policy may be amended without notice to users.
2. Unless otherwise provided by the Company, the amended Privacy Policy shall become effective from when it is posted on the Company’s website.
Article12. Contact for Inquiries
If the user has any inquiries regarding this Policy or wishes to lodge a complaint regarding the handling of the customer’s personal information, please contact the following contact for inquiries.
Nicolai Bergmann Online Shop (10:00-18:00)
03-5755-3900
onlineshop@nicolaibergmann.com
5-7-2 Minami-Aoyama, Minato-ku, Tokyo 107-0062
Nicolai Bergmann K.K.
Nicolai Hansen, Representative Director
